Return and Refund Policy

Last updated: February 03, 2021

Thank you for shopping at Spring Flowers and store.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 12 hours before delivery time without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by phone number: (+84) 090 2828 143.

We will reimburse You no later than 1 days from the day on which We receive your cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

Because of the specialisation of products at Spring Flowers and Decor, we regret to refuse returns of the product after it has been delivered to the recipient. To ensure service quality, however, we always send the finished product photo to the customer and only deliver when you have received your confirmation.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at email: [email protected]