Shipping policy

Spring Flowers and Decor (“we” and “us”) is the operator of (springflowers.store) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

  1. Shipping Costs
    Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
    This price will be the final price for shipping cost to the customer.
  2. Delivery Terms
    2.1 Local delivery
    We accept delivery in Ho Chi Minh City only at the present.
    2.2 Delivery time
    We will deliver to your provided address at the provided time. Orders placed before 08 PM – UTC/GMT+7 can be delivered the same day (within 2 hours after our confirmation).
    2.3 Change Of Delivery Address
    For change of delivery address requests, we are able to change the address at any time before the order has been delivered. Please phone us at (+84) 0902828143 or inbox us on our Facebook page: Spring Flowers and Decor.
    2.4 Local pick up
    In-store pick up is available from 7 am to 8 pm.
  3. Customer service
    For all customer service enquiries, please phone us at (+84) 0902828143.
    Thank you so much for your support.